"W.W. Grigg Warranty" Here’s what you need to do. Send all sections of your fishing rod for inspection to: W.W. Grigg LLC 2000 SE 4th Ave #100 Canby, OR 97013 We will replace any defective section of your rod with a new section. We need to match the existing pieces of your rod with the new section, so it is important that you send all of your rod into us. Not just the broken section, but also the good ones. We have, in the past, sent just the piece, but we have found that we need to hand fit and match each section together. There’s no point in fixing things the wrong way, and just sending a piece is the wrong way. We need a UPS’able return address, not a P.O. Box. A check for $17.00 to W.W. Grigg. The check cover the service and shipping back to you. The rod part is N/C. We will turn your rod around within a week. Please include your phone number. Our warranty is a limited lifetime warranty, which means it covers workmanship and material defects. If your rod has suffered severe abuse, that's ok, we will work with you to get you back fishing. Thanks, Dave Grigg W.W. Grigg LLC 503-651-1700 E-mail W.W. Grigg LLC